Cookie Policy
Last updated: 7 September 2026
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and understand how you interact with it.
2. Cookies We Use
Strictly Necessary
These cookies are essential for the platform to function. They include session cookies for authentication, CSRF tokens, and cookies used to track your recurring donation plan during the checkout flow (e.g. recurringPlanId, stripeCustomerId). These cannot be disabled.
Functional
We use localStorage to persist your cart and donor information between sessions so you can resume an incomplete donation without re-entering details.
Analytics
We may use analytics services to understand how visitors interact with the platform. These cookies collect anonymised usage data such as pages visited and time spent on site.
Error Monitoring
Sentry may set cookies or use local storage to track errors and improve platform stability. This data is technical and does not identify you personally.
3. Third-Party Cookies
When you make a payment, Stripe may set cookies on your device to detect fraud and process your transaction securely. These cookies are governed by Stripe’s Privacy Policy.
4. Managing Cookies
Most browsers allow you to block or delete cookies through their settings. Please note that disabling strictly necessary cookies may prevent you from completing donations or using certain features.
5. Changes
We may update this Cookie Policy as our use of cookies evolves. The latest version will always be available on this page.
6. Contact
For questions about our use of cookies, email privacy@startgiving.com.